mfsupport Utility

We provide the Micro Focus mfsupport utility to gather information about your computer environment, the status of Micro Focus products installed, and other statistics relevant to troubleshooting problems on your machine. While you certainly can and should use the information provided by to aid you in diagnosing and correcting problems yourself, it is particularly helpful as an aid to OpenText Support for Micro Focus Products as we work to help you to resolve cases you log with us.

When you run the mfsupport command, it writes diagnostic information to your terminal so you can view it, and to the mfpoll.txt output file in the current directory.

To run the mfsupport utility:

Start a Visual COBOL terminal.
At the command prompt, enter:
```
mfsupport
```
Optionally attach the mfpoll.txt file to an existing Micro Focus Support Case. See Reporting and Managing Support Cases for details.