Cleaning Up Inboxes

Silk Central can support you by automatically cleaning up unused inboxes.
The cleanup feature will either deactivate or delete all inboxes that are ...
  • empty,
  • not assigned to any user, and
  • not used in the workflow
Note: You need the Groups, inboxes and user accounts security privilege to add, edit, or delete inboxes.
  1. In the menu, click Issues > Configuration.
  2. Click Inboxes. The Inboxes page opens.
  3. Click Cleanup Inboxes on the bottom of the page.
    1. Select Deactivate inboxes to let Silk Central set all respective inboxes to Inactive.
    2. Select Delete inboxes to let Silk Central delete all respective inboxes.
  4. Click OK to confirm.
Parent topic: Setting Up Inboxes